Arab Tools possess a detailed Shipping and Delivery policies
that could deliver exemplary service to customers.
Arab Tools provides free shipping to every purchase order
costing more than 10000 AED
Delivery of item(s) ordered on this platform is carried by
third party agents. Arab Tools always encourage the finest and cohesive
delivery system functioning within the stipulated time. The delivery agents
work parallel with the sellers and deliver according to the seller’s
intimation. In the case of the post-sale services like installations, the
seller may take the responsibility to deliver and the user will get the
intimation on this concern, during the purchase of items.
Any risk for the Products applies to the Purchaser after
delivery of item(s). Any missing with packages or defects with items should be
notified within the period mentioned by the seller.
Our liability is limited to any defects which appear within
the following period from the date of delivery of the Product. We are not
liable for defects arising out
Of our responsibilities and we never cover for the defects
caused by you.
●If the first attempt to deliver your
product fails, we send you the notification and inform you of how to rearrange
delivery or collect the product
●If you do not collect the product
from us as arranged or if, after a failed delivery to you, we will contact you
for further instructions.
●Despite our reasonable efforts, if
we are unable to contact you or re-arrange delivery or collection, we will
cancel your order.
We always prioritize the safety of customers. All of the
items will get delivered in Safe packages. We ensure the safety check
before dispatch and delivery. We have implemented a safe and secure package and
delivery system for all of our products. Extra care for fragile items and
well-defined packing for sensitive products are guaranteed here.
All sellers on the Arab Tools complies with the fair trading
system on this platform. Arab Tools provides with the best of deals on
everything available here. We promise every item sold here at the most competitive
price. Even if there is any increase in the price of item(s) purchased after
the order confirmation, the customer will get the item(s) with the same price
during order confirmation.
The costs of delivery will be as displayed to you on our
Site and if the items with free delivery it will be mentioned on the product
The delivery date varies as per the item(s) and location. You
will get the expected delivery time on product page, and anything related to
the delivery depends to the policies of delivery agents and they possess the
responsibility of delivery in stipulated time.
Arab Tools does not take the responsibility for delayed
delivery if our supply of the product is delayed by an event outside of our
●In case of any delay out of our
reasons, you will get notified on it and we shall arrange for the quick
●The unpicked/ returned delivery will
get notified to you along with the further procedure to collect it.
●If you do not collect the product
from us as arranged or if, proceeding a failed delivery to you, we will cancel your
Requirement Upon Delivery
We may ask to verify your identity and/or ownership of your
financial instruments by requesting that you provide us with further
information or documentation, including, but not limited to requesting a form
of identification and/or credit card. Under the circumstances you fail to prove
identity, we have the right to refuse delivery and cancel the order.
A product will be considered as yours from and when the
purchase order is approved on our platform.
Shipping Areas that we covered in UAE and the delivery time
Registration is free and easy!